I AM Medical Transportation (“we,” “us”) respects your privacy. This policy explains what information we collect through iammedicaltransportation.com (the “Site”), how we use it and the choices you have. It is written to meet the California Online Privacy Protection Act (CalOPPA) and to describe your rights under California law.
Information we collect
- Information you give us: your name, phone number, email address, the rider’s name, pickup and destination addresses, ride date and time, mobility needs, facility name and any notes you choose to add.
- Information collected automatically: basic technical data such as browser type, device type, pages visited and approximate location derived from your IP address, collected through standard server logs and, if used, website analytics.
We do not ask for medical diagnoses or medical records through the Site. Please don’t include them in forms.
Notice at collection
We collect the categories of information listed above to: respond to your quote or callback request; schedule, provide and follow up on rides; contact you by phone, text or email about your request; operate, protect and improve the Site; and comply with the law. We keep request information only as long as needed for these purposes and our legal, accounting and insurance obligations. We do not sell or share your personal information for cross-context behavioral advertising.
How we share information
We share information only with service providers that help us run our business (for example, website hosting, email and phone services), under obligations to protect it; with healthcare facilities or family members when you ask us to coordinate a ride with them; or when required by law.
Phone calls and text messages
If you check the consent box on our forms, you agree that we may call or text you at the number you provided about your request. Consent is not a condition of service. Message and data rates may apply. Reply STOP to stop texts at any time. We do not share your phone number with third parties for their marketing.
Cookies and “Do Not Track”
The Site may use basic cookies needed for it to work and, if enabled, privacy-respecting analytics to understand how the Site is used. You can block cookies in your browser settings. Our Site does not currently respond to browser “Do Not Track” signals, but we do not track you across other websites. We honor Global Privacy Control (GPC) signals as a request to opt out of any sale or sharing.
Your California privacy rights
If you are a California resident, you may have the right to: know what personal information we collect and how we use it; request a copy of it; ask us to correct or delete it; and opt out of any sale or sharing (we don’t sell or share). We will not discriminate against you for using these rights. To make a request, email iammedicaltransportation@gmail.com or call (858) 927-0010. We may need to verify your identity before responding.
How we protect information
We use reasonable administrative, technical and physical safeguards. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Children
The Site is not directed to children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. We will post the new version here with a new “Last updated” date.
Contact us
I AM Medical Transportation · California, USA · iammedicaltransportation@gmail.com · (858) 927-0010